Contact Us

For All Inquiries Related to your SFPP Membership or Pension, contact the plan administrator, Alberta Pensions Services Corporation:

 Phone: 1-877-809-7377 

 E-mailmemberservices@sfpp.ca
This email address is for general inquiries only, and any personal or pension information must be sent using the Secure Mailbox only.

 Mail:
Special Forces Pension Plan
c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

Our offices are open Monday-Friday from 8:15 a.m. to 4 p.m. MST (excluding holidays). Documents can be dropped off 24 hours a day in our secure drop-box located near the front entrance. If you would like to speak to someone in person about your SFPP pension, please book an appointment using the phone number listed above.

View our Location Map

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The Client Service Advocate

The Client Service Advocate ensures that SFPP's pension benefit administrator, Alberta Pensions Services Corporation (APS), delivers on its commitments to provide excellent client service.

If you disagree with an administrative decision made by APS that affects your pension plan status or benefit payments, you may request an administrative review.

Phone: 1-888-643-1337
E-mail: clientadvocate@apsc.ca

Privacy Advocate

If you have a concern about how your personal information is handled, contact our Privacy Advocate.

Phone: 780-391-3724
Fax: 780-391-3771
E-mail: privacy@apsc.ca



Management of the Plan

You can contact the Special Forces Pension Board management team with inquiries related to Plan policies and governance, such as:

  • Plan funding;
  • Plan investments;
  • Plan operations and structure;
  • Pension reform;
  • Board decisions; and
  • Board documents.

E-mail: board@sfpp.ca

Mail:
Special Forces Pension Board
c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9